Data loss on Windows client after Wi-fi sync
After I synchronized my PC with iphone6 via Wi-Fi, some data on Windows client lost or became invisible (see pictuer below), but on the other side, data on iphone6 was complete. I have tried many times by restoring data from history backups on Windows client. However, once I did the Wi-fi sync action, some data on Windows client became incomplete. I feeled frustrated about it. Is there someone kind and can give me some advise?
Aditional Info:
PC OS: Windows 8.1
1Password for Windows version: 4.6.0.584
Phone OS: IOS 8.4
1Password app verson: 5.4.3
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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Hi @rattlesn,
iCloud sync is not compatible with Windows, you can only use Wi-Fi or Dropbox between Windows and iOS.
However, your issue is not because of the sync, it looks like it was merged incorrectly. Can you email us your diagnostic report, so we can take a look at what's going on? Please use this guide to generate a diagnostic report to email to us and, in the email, also include the link to this thread along with your forum username.
Let us know here when you've sent it, so we can look for it, and confirm we got the email.
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I got the email and I will reply to your email, thanks!
ref: EPA-97895-477
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