1P won't log into this site
hello 1P-

having problems with www.optionshouse.com- multiple systems, multiple browsers, tried to manually re-enter login, also tried setting Subit to "Never", no joy.

can you help? thanks!


  • khad
    1Password Alumni
    Hello, makeitwork. I'm sorry you are having this trouble.

    Unfortunately, it looks like our Safari/Firefox form filling code is tripped up by that site. The good news is that we do already have a fix. :-)

    If you manually save the login in Chrome (which is using our very latest form filling code), you will be able to fill the login in Chrome without trouble. You will need to manually save a new login, though. Your existing login (saved from Safari or Firefox) will not work. Please try saving the login manually like this:

    1. Enter your username and password, but DO NOT submit the form.
    2. Click the 1Password button — the key icon — in Chrome's toolbar, and choose "Save new Login."
    3. Set the Action field to Create New Login (or to Replace <login-name>, to replace your existing Login item).
    4. Click the Save button.

    I was able to save and fill a login in Chrome at this URL:


    I don't have a time frame for when this newer code will be ported back to the Safari and Firefox extensions, but this is certainly on our radar!

    I hope that helps. Please let me know.

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