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wifi sync issue

kmi
kmi
Community Member
in Mac

Hello. I have synchronization problem between devices in WiFi network. I have Macbook pro with OS X 10.11, latest public beta. I have 1Password 5 installed. Also I have 1Password installed on my iPad and Android 5 phone. When I started WiFi server on my Macbook neither iPad nor Androud phone could see the server.

1Password Version: 5.3.2
Extension Version: Not Provided
OS Version: 10.11
Sync Type: wifi

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @kmi,

    I'm sorry you're running into some trouble getting Wi-Fi sync working!

    First, please make sure you're trying to set up Wi-Fi sync by following the steps in this user guide article (there are links at the bottom of that page to set it up on iOS and Android).

    If those are the steps you're following, but the iOS and Android devices can't find the Mac, are you sure they're all connected to the same Wi-Fi network? If so, there are a few basic things you can try to see if it helps:

    • Disable and re-enable Wi-Fi sync on your Mac, iPad, and Android 5 phone, then try again.
    • Reboot the Mac and both devices and try again.
    • Restart your router and try again.

    Does any of this help so far? If not, please let us know and we'll continue from there. Thanks!

  • kmi
    kmi
    Community Member

    Hi Drew_AG,
    Thank you, it resolve sync issue

  • Jasper
    Jasper

    On behalf of Drew, you're welcome. Please let us know if you have any other questions! :)

This discussion has been closed.