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1Password is not syncing between my iMac and my MacBook Pro

junemaharaj
junemaharaj
Community Member
edited August 2015 in Mac

I have 1 Password on my iMac but it is no longer syncing with my MacBook Pro. It also seems to no longer be syncing with my IOS devices.


1Password Version: 5.3.2
Extension Version: Not Provided
OS Version: OS X Yosemite 10.10.4
Sync Type: unsure
Referrer: forum-search:1 Password is not syncing between my iMac and my MacBook Pro

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @junemaharaj,

    I'm sorry your 1Password data isn't syncing! You said you're unsure how you were previously syncing between the Macs and iOS devices, but it looks like you're using the AgileBits Store version of 1Password 5 for Mac, so there's a good chance you've been using Dropbox sync. If so, the first thing to check is that Dropbox sync is enabled in 1Password on your Macs and iOS devices:

    On both Macs, open 1Password and go to the menu for 1Password 5 > Preferences, then click the Sync tab. Does that show your vault is syncing with Dropbox? If not, follow these steps to set up Dropbox sync.

    On your iOS devices, open 1Password and go to Settings > Sync. Does it show that the Sync Service is Dropbox? If not, follow these steps to set up Dropbox sync.

    If Dropbox sync is already set up in 1Password on your Macs and iOS devices, but the sync isn't working, follow these steps to make sure they're all syncing with the same keychain file in Dropbox:

    On both Macs:

    • Open 1Password and go to the menu for 1Password > Preferences
    • Click the Sync tab
    • Check the file path for the 1Password.agilekeychain file

    On your iOS devices:

    • Open 1Password and go to Settings > Sync > Sync Service
    • Check the file path for the 1Password.agilekeychain file (underneath Current Sync Method / Dropbox)

    If the problem is that they aren't all syncing with the same keychain file in Dropbox, you'll need to disable the sync, then set it up again and choose the correct keychain file.

    Let us know how it goes and what you find, thanks!

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