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I bought 1password on the website when it supported iCloud sync and now it doesn't

delfinazul13
delfinazul13
Community Member

I bought 1password on the website when it supported iCloud sync and now it doesn't. I want the apple store version so it will work, but I don't think it is fair to have to pay again for the app. Is it possible to get a download code to be able to use the app store version so that I can have the important functionality of iCloud support? Thank you.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • hawkmoth
    hawkmoth
    Community Member

    You will find that this discussion explains the situation.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hello @delfinazul13,

    You may very well have further questions and if you do please do ask. We never intended to place users in this position but this is where we are and options are limited. Sadly there isn't a way to mass migrate those wanting iCloud to the Mac App Store version, nor even a way to offer a discount specifically for somebody as the Mac App Store has neither feature. Hopefully Dropbox will be an acceptable alternative as that will cost nothing and you can continue syncing with the version of 1Password you are already licensed for.

This discussion has been closed.