Can't sync my new mac with 1password. Have followed all the steps laid out in your article.

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joshdmeyers
joshdmeyers
Community Member

I just bought a new mac. I'm trying to get my 1Password vault onto the new machine via wifi sync. Apparently I can't sync from mac to mac so I'm trying to sync the new machine with my iPhone. The old computer is offline. But when I hit sync on my iphone, it says "Computer not found." Both devices are most certainly on the same wifi network.
Do I have to delete 1Password from the old mac before this will work? Thoughts?
Thanks,
Josh


1Password Version: 5.3.2
Extension Version: 4.4.2.90
OS Version: 0S X 10.10.3
Sync Type: wifi
Referrer: forum-search:Can't sync my new mac with 1password. Have followed all the steps laid out in your article.

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  • Stephen_C
    Stephen_C
    Community Member
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    Please try rebooting:

    1. your Mac and your phone; and, if that doesn't work
    2. your router.

    (Incidentally, you'll find an upgrade to OS X 10.10.4 or 10.10.5 will give you fewer problems with wifi sync.)

    Stephen

  • Megan
    Megan
    1Password Alumni
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    Hi Josh ( @joshdmeyers ),

    Please let me know if Stephen's suggestions have helped!

  • joshdmeyers
    joshdmeyers
    Community Member
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    I had to turn sync service off and then back on on the iPhone. Then it all worked. Thanks for your help!

  • Megan
    Megan
    1Password Alumni
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    Hi @joshdmeyers,

    Whoo! I'm so glad to hear that you got things sorted out.

    I hope that 1Password behaves perfectly for you from now on, but if you have any other questions or concerns, we're here for you! :)

This discussion has been closed.