Delete old Data

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Zh87R
Zh87R
Community Member

I've tried 1Pass before on a trial and then deleted it, it was some time ago. Now I bought a license, downloaded 1Pass again, but it asks for Master Password right from the start, which I don't remember.

Can I somehow delete old data from account and set up 1Pass from the beginning as new?

Thanks!


1Password Version: 5
Extension Version: Not Provided
OS Version: OS X 10.10.5
Sync Type: Not Provided
Referrer: kb:forgot-master-password, kb:master-password-not-accepted, kb-search:reset my account, kb:forgot-master-password, kb:icloud-remove-data

Comments

  • Stephen_C
    Stephen_C
    Community Member
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    It does rather depend on the version number of the old version of 1P you used and you've not told us that. However, you might find this knowledge base article helpful:

    How do I start over with an empty vault?

    Stephen

  • Drew_AG
    Drew_AG
    1Password Alumni
    Options

    Hi @Zh87R,

    I hope Stephen's answer was helpful! If you have any trouble with that or have other questions, just let us know and we'll be happy to help. :)

  • Zh87R
    Zh87R
    Community Member
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    @Stephen_C Thanks a lot! It really helps me reset 1Pass. By the way, old version of 1P was also 5.

    @Drew_AG Thank you for your attention, problem is solved.

  • Drew_AG
    Drew_AG
    1Password Alumni
    Options

    You're very welcome @Zh87R! I'm glad to hear that helped. We're here for you if you need anything else. :)

This discussion has been closed.