Uninstalled and reinstalled all of my passwords are gone!!!!

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rjamesmoore
rjamesmoore
Community Member

Please help i'm freaking out here!! I reinstalled 1password on my Mac and on my iPhone both of them were backing up to the iCloud, I can't get things to show up the way they were before!!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:ios/, kb:sync-options, kb-search:looking up iCloud information, kb:icloud-faq, kb-search:zones

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  • Drew_AG
    Drew_AG
    1Password Alumni
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    Hi @rjamesmoore,

    I'm sorry to hear you're having some trouble with that! I noticed you also emailed us about this problem and have been in touch with someone from our support team. To avoid confusion, I'll close this thread and we'll keep the conversation going via email so we don't duplicate efforts between here and there. Someone will respond to your latest email as soon as possible with more information, and hopefully we'll get this all worked out soon. Thanks so much for your patience! :)

    ref: GWZ-41624-318

This discussion has been closed.