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Use 1Password5 on Mac with 2 Mac user accounts with separate vaults.

rhuikeshoven
rhuikeshoven
Community Member

Hi, I have 1Password5 running smooth and licensed on my account on my Mac. But for my spouse I want her to work and love 1Password too :-) She has her own Mac account on my Mac. So how can I transfer my license to her 1Password on the same Mac? Because she sees in 1Password that the trial is expired.
I did not use the AppStore for initial download of 1Password. And the mail from Agilebits I do not have anymore.


1Password Version: 5.3.2
Extension Version: 4.4.2
OS Version: 10.10.5
Sync Type: WiFi

Comments

  • Stephen_C
    Stephen_C
    Community Member

    You can go to this page and, in the box under where it says I've lost my license, fill in the email address you used when you bought your licence and submit it. That will get the licence re-sent to that email address—after which you can transfer the licence file to your wife's machine any way you like (USB stick, email, etc.).

    It might just be worth checking you don't have a copy of the licence file automatically saved in the 1P item in the 1P Software Licenses category. I rather thought 1P automatically saved a copy there.

    Stephen

  • rhuikeshoven
    rhuikeshoven
    Community Member

    Hi Stephen, thank you for your quick reply. In the 1P Software Licences, I can only find the 1P version 4, not 5 ?
    And me and my wife use the same Mac, just with different user accounts... Is mail the only way? Or is there another way?

  • Stephen_C
    Stephen_C
    Community Member

    I can only find the 1P version 4, not 5 ?

    The upgrade from 1P4 for Mac to 1P5 for Mac was free so your 1P4 licence will licence 1P5. Isn't that nice? :)

    I'm by no means an expert on separate Mac user accounts (I retain sole control of my own machine) so I'm unsure how you'd copy items between user accounts. However if you put the licence on a USB stick would that not be available to the other account?

    Sorry not to be more help. A Far Greater Expert Than I will soon appear to assist!

    Stephen

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @rhuikeshoven,

    It sounds like you found a Software License item in your 1Password vault that has your 1Password 4/5 license info. If so, that item should have an attachment which is your license file. You can copy that file to your wife's Mac user account any way you'd like to (email, USB stick, etc). On her Mac user account, she can open 1Password, go to the menu for 1Password > License, and use the option in that window to add the license file.

    An easier way to apply the license file is to simply click a link in your license email. If you don't have that email, you can go to our support site and follow the steps in the "I've lost my license" section at the top. When you receive the email, you can forward it to your wife. All she needs to do is click the appropriate link in that email. We have more information here: How do I add my license to 1Password?

    I hope that helps, but we're here for you if you have more questions! :)

This discussion has been closed.