1Password doesn't support international debit card with different calendaring systems [Confirmed]

mohammad1361

Hi,
I'm Iranian and I'm one of your Costumer. I'm in love with 1password ;) but I have a problem whit it that I hope you solve it.
In Iran we have our special Debit Card like picture: (Saman is one of our Bank.)

As you see the type/name of card is "Saman Debit Card" that is not in Credit Card's types of 1password and the Expiry date is in Iranian calendar (Samsi Calendar) again it doesn't support by 1password.
I want to do my payment whit 1password very fast. As I said I love 1password, please support other type of Cards like Iranian Debit Cards.

Thanks.

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1Password Version: Version 4.6.0.585
Extension Version: 4.4.3.90
OS Version: Windows 10
Sync Type: Dropbox
Referrer: forum-search:debit card

MikeT

Hi @mohammad1361,

I had to edit and remove your picture in the thread, please do not upload photos of any sensitive information to the public forum, even if you try to mask it. The way you blur the image can be undone easily if someone knows what you did to blur it. The best way to censor your images is to black it out, not blur or smudge it.

As for the debit card, this may be difficult to support because the way we structure the credit card template is how we use it to fill in the data. In order for us to support your card, we also have to change our extension to help you fill the data into websites.

Generally, many debit cards are processed as credit cards via VISA/MasterCard network, which is why 1Password lets you store your debit card like they're VISA/MasterCard.

I found a template for Saman debit card here: http://colnect.com/en/bank_cards/bank_card/4124-Saman_Gift_Card-Bank_Saman-Iran

Can you tell me if that's the correct template?

mohammad1361

Hi @MikeT

The official template of Saman debit card is http://j.mp/1LFrvsJ (it's not my card, I found it on the Google Images), and the card on the site that you mentioned is a gift card.

For example some of our other bank's debit cards are here:

Bank Refah: http://j.mp/1LFtxZP
Bank Saderat: http://j.mp/1LFtIEl
Bank Melli: http://j.mp/1LFtOMt

Generally all of our bank's debit cards have same template just their names is different, I think 1password could add an "Other" option on "Type" field for other name/type of cards and the important things is the Expiry date that doesn't support the Iranian calendar and when I set it on 1password automatically change it to the Gregorian year.

A screenshot of Saman online payment portal: http://j.mp/1i6Tyoi (I found it on the Google Images.)

Thanks so much for taking the time to help with my answer. ;)

MikeT

Hi @mohammad1361,

Thanks for the details, I'll let our team know. Unfortunately, I do not think this will be a quick fix as it will require updating all of our 1Password programs to understand the new format but we'll do what we can to be more flexible with our "payment" template, including supporting different calendaring systems.

mohammad1361

Hi @MikeT,
Thank you for all your support, now 1password support Persian calendar but it doesn't fill Card Number and Password it just fills Verification Number and Expiration date. Please see the screenshot:
https://dropbox.com/s/t9zrocyms3fryfz/payment.PNG?dl=0

MikeT

Hi @mohammad1361,

Thanks, are you reporting this to us via Synapse, our site reporter? It would help if you do that.

Here's how: first, reproduce the problem with the site and after that, click on the 1Password icon, go to Settings > Report problem with the site, explain the filling issue in the description.

We'd be able to do more with that report in the near future.