Should have bought the app store version

Community Member

I just purchased a license seriously 15 minutes ago and have since gone to change from dropbox sync to iCloud only to find the option not available. I have since read this thread:

How do I go about getting a refund so that I can make another purchase through the app store?

I am in the process of dropping dropbox as my data storage solution for various reasons.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:mac/sync-icloud, ug:mac/sync, kb:pro-features-faq, kb:switch-to-icloud, kb:icloud-needs-cloudkit


  • AGAlumB
    1Password Alumni

    @trq: Ouch. Now might not be the best time, as iCloud is currently down.

    That said, send us an email at and we'll take care of you. But we can't make iCloud problems go away, as that's owned and operated by Apple.

This discussion has been closed.