Should have bought the app store version

trq
trq
Community Member

I just purchased a license seriously 15 minutes ago and have since gone to change from dropbox sync to iCloud only to find the option not available. I have since read this thread: https://discussions.agilebits.com/discussion/46922/icloud-sync-not-an-available-option

How do I go about getting a refund so that I can make another purchase through the app store?

I am in the process of dropping dropbox as my data storage solution for various reasons.

Thanks,


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:mac/sync-icloud, ug:mac/sync, kb:pro-features-faq, kb:switch-to-icloud, kb:icloud-needs-cloudkit

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @trq: Ouch. Now might not be the best time, as iCloud is currently down.

    That said, send us an email at support+licenses@agilebits.com and we'll take care of you. But we can't make iCloud problems go away, as that's owned and operated by Apple.

This discussion has been closed.