Duplicate charge on 1Password 7/21/15
My name is Ed Perper. I was double charged $49.99 x 2 for 1Password (5.3.2). Can I be refunded? My order # was removed by AgileBits
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Comments
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Hi @eperper,
It seems to purchases were indeed made that day. Obviously we will of course refund you one of those as per your request. It usually take a couple of business days before you will see the refund on your account but that is now processed and making it's way through the various systems.
Can I ask, did anything seem odd at the time and did you purchase directly from our site from within a browser or did you purchase the licence from within 1Password itself? I just want to make sure this doesn't happen to others too. Sorry about that!
ref: FJC-23469-676
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