Firefox extension suddenly lost function, protected by add-on signing. Reinstall failed to work.
Firefox extension suddenly disappeared, protected by add-on signing. Removed and reinstalled, cannot communicate with helper. Restarted helper in 1Password program, still doesn't work.
1Password Version: 1.0.9.333
Extension Version: 4.4.3
OS Version: Windows8
Sync Type: Not Provided
Referrer: forum-search:Firefox extension suddenly lost function, protected by add-on signing. Reinstall filed to work.
Comments
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@sunleon - I'd like to ask you to create a Diagnostics Report from your Windows PC:
https://support.1password.com/diagnostics/win.html
Attach the Diagnostics Report to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the report and ensure that it is dealt with quickly. :)
Once we see the report we should be able to better assist you. Thanks very much!
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