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Double Charge on 3 September

airforcebj
airforcebj
Community Member
in Mac

Hello,
I love your product and finally took the plunge and purchased it for Mac to go along with my iOS version. However, I was charged twice on 3 September. How can I get a refund for the double charge? Thanks again!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @airforcebj: Done! Sorry for the trouble. I appreciate you reaching out so we could get this taken care of for you!

    I've refunded the full amount of the duplicate purchase, and you should see it show up in your account in a matter of days.

    You should be all set, but be sure to reach out if we can be of further assistance! :)

    ref: 877756

This discussion has been closed.