registering my Mac version

Community Member

I purchased the bundled option and I can't figure out how to get the license file on to the mac. I can't find the original e-mail with the license file that I applied to my pc.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:license-file-faq


  • hawkmoth
    Community Member

    The licensing processes for Mac and Wondows are a little different, but you should be able to have the right information resent to you if you enter the email address you used to buy that bundle at the bottom of the Main AgileBits Support Page.

  • AGAlumB
    1Password Alumni
    edited September 2015

    @Kfreudenreich: hawkmoth gives good advice, so if you know the correct email address go ahead and give that a try. I say that because I am not seeing any records under this email address, but of course you may know you used a different one at the time of purchase.

    If, however, you're still having trouble, the best thing to do would be to send an email to support+licenses at agilebits dot com. Just be sure to include a link to this forum thread and your username in the email so we can 'connect the dots'. We will get to the bottom of this! :)

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