Sale price

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Andydigital
Andydigital
Community Member
edited September 2015 in Mac

I bought my first version of 1Password on the 2nd of September and paid $69.99 for the Mac Windows bundle, you then seemed to have started a sale around about the exact same time and I missed out. Is there any chance of me getting a refund for the difference? P.S. You got a referral sale out of it too, lol.

My name is Andrew B************** and the order number was 6GE07438LH365763C, paid via PayPal.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @Andydigital: Done! You were totally within the 30 day refund period, so I've refunded the difference, and you should see it show up in your account in a matter of days.

    You should be all set, but be sure to reach out if we can be of further assistance. Thanks for your support! :)

    ref: 877232

  • Andydigital
    Andydigital
    Community Member
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    Awesome, I see the refund in PayPal already, thanks so much.

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    :dizzy: Wow. You're welcome! That was much faster than I anticipated, so I appreciate the confirmation. Cheers! :)

  • fowlerscoco
    fowlerscoco
    Community Member
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    Hi Agilebits,

    I'm in the same situation and was wondering if you could look into it as well?
    My order number is: 5MH234051L316405J through paypal on Aug. 26th.

    Thanks,
    Sam

  • Megan
    Megan
    1Password Alumni
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    Hi Sam ( @fowlerscoco ),

    Could you please email in to support+forums@agilebits.com with your original purchase receipt? I searched our back office records for any purchases under that order number, and I searched the email address attached to your forum profile as well, but I wasn't able to find any matches. If you send us your purchase details, we'll be able to get this sorted out quickly for you. :)

  • Jonassaint
    Jonassaint
    Community Member
    Options

    Can I get the sale price? I had the $29.99 sitting there on my App store. Then I came back to it to make the purchase and it said the app is being updated. Refreshed and blam...$49.99
    Realize its my fault for zoning out and forgetting to hit the purchase button but it would be solid if you could help me out. I must have missed it by hours.

  • AGAlumB
    AGAlumB
    1Password Alumni
    edited November 2015
    Options

    @Jonassaint: I'm sorry to hear that! Unfortunately the sale ran its course (it was roughly 3 weeks long) as ended last week. We're not able to offer coupons for the App Store, as it's owned and operated by Apple, but I don't doubt that we'll have another sale in the future. You can keep up with AgileBits and 1Password news by following us on Facebook, Twitter, our blog, and our email newsletter. Nothing spammy, always just useful 1Password tips and announcements. Cheers! :)

This discussion has been closed.