Cancelling the 1Password unlock prompt in browser would freeze for a few moments.

xxxGURUxxx
xxxGURUxxx
Community Member
edited September 2015 in 1Password 4 for Windows

Hey,
when you first time sign in on a WebPage there see a 1Password Form like
this on Attachment.

Press the "x" Button on this Page and theres then a very longggggggggg timout nothing can to at this time
no mouse movemant or someting else!

thx

Mario


1Password Version: 4.6.0.585
Extension Version: Not Provided
OS Version: Windows 7 64bit
Sync Type: Not Provided

Comments

  • Hi @xxxGURUxxx,

    Does it happen in any browsers you use? What about pressing the ESC key to cancel it, does it still freeze?

  • xxxGURUxxx
    xxxGURUxxx
    Community Member

    Good Morning,

    on Google Chrome there is the very Long Timout.
    on Firfox there is also not so long Timout

    Thanks

  • Hi @xxxGURUxxx,

    That's unusual, the prompt occurs outside of the browser, so it should be consistent across all browsers. This suggests something specific to your Chrome setup.

    We'd like to take a look at your configuration with Chrome, could you email us your 1Password diagnostic report, which will include information about the 1Password extension in Chrome. Please use this guide to generate a diagnostic report to email to us and, in the email, also include the link to this thread along with your forum username.

    Let us know here when you've sent it, so we can look for it, and confirm we got the email.

This discussion has been closed.