1Password will not accept my license key
1passwordwill not except my license key, error log list type as EOutgoingTLSAlert and unknown_ca:
4.6.0.585
2.5 Type : EOutgoingTLSAlert
2.6 Message : unknown_ca:
A valid certificate chain or partial chain was received, but the
certificate was not accepted because the CA certificate could not
be located or couldn't be matched with a known, trusted CA. This
message is always fatal.
2.7 ID : AAB0
2.8 Count : 1
2.9 Status : New
1Password Version: 4.6.0.585
Extension Version: Not Provided
OS Version: windows 7
Sync Type: dropbox
Referrer: forum-search:EOutgoingTLSAlert
Comments
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@debra_hersey - this sounds like the WiFi network you are connected to is blocking the connection to our registration server. Are you able to connect to a different network just for the registration?
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I was able to successfully add the license once I checked "no proxy" in the networks settings. Thanks for your feedback.
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@debra_hersey - I'm so glad you were able to resolve the issue. Thanks for letting us know.
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