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Position of unlock form

LanceRas
LanceRas
Community Member
in 1Password 4 for Windows

Windows 10. After a reboot, when I log into a website that requires a password and I manually enter, the dialog to unlock 1Password appears, however it appears in top right corner of screen about 60% off the screen. It does not allow me to grab and move. I can click to get focus and use the tab key to go to the don't use button to have the form go away.

How can I move this form or reset it's position if it's being stored

1Password Version: 4.6.0.585
Extension Version: 4.4.3.90 Chrome
OS Version: 6.2.926 Windows 10
Sync Type: Dropbox
Referrer: kb-search:unlock dialog off screen

Comments

  • MikeT
    MikeT

    Hi @LanceRas,

    We've seen this a few times, a change of the resolution would often fix this. Right-click on the desktop to select Display Settings, select Advanced display settings on the bottom and then change the resolution to something smaller.

    Try getting the unlock prompt up and move it to where you want it to be. Now, change the resolution back to the one you want and that should fix the problem.

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