I bought 1password 5 for my mac today. why can't you find my account?
I got the free app for my iPhone first. from there, I sent the email to myself on my Mac, and downloaded the trial version (1password) on my Mac. then I decided to buy the 1Password5 for my Mac. this made another download in my application folder. but the 5version does not contain what I already put in the free version which is synced with my phone. and when I tried to sign in to agilebits right now, the screen said you could not find my account. Yet I can sign in to either 1 or 5 with the same master password.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:cannot find account
Comments
-
Hi @zndtran,
I'm a bit confused about some of what you've said, so let me see if I follow correctly:
- You downloaded 1Password for Mac from our website, which is currently in Trial Mode
- You bought 1Password for Mac from the Mac App Store
- You have 1Password on your iPhone synced with the website/trial version of 1Password for Mac
- The Mac App Store version of 1Password for Mac is not finding the data you have saved in the website/trial version
If all this is correct, this article is for you!
Switching to the version of 1Password from the Mac App Store
If I've misinterpreted something here, please do correct me! Version numbers and specific details will be very helpful. Thanks!
0 -
it worked, thank you!
0
