1 downloaded 1Password 5 (purchased previously - email: *REMOVED*) but crashes on open

brighthouse

Process: 1Password 5 [75921]
Path: /Applications/1Password 5.app/Contents/MacOS/1Password 5
Identifier: com.agilebits.onepassword4
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: 1Password 5 [75921]
User ID: 501

Date/Time: 2015-09-14 15:01:03.332 +0800
OS Version: Mac OS X 10.10.5 (14F27)
Report Version: 11
Anonymous UUID: CF09B929-4854-4FFF-FE1D-D815C19F27C9

Sleep/Wake UUID: 68E1FCF0-596D-4053-B613-ED46220F3A7E

Time Awake Since Boot: 1200000 seconds
Time Since Wake: 39000 seconds

Crashed Thread: 0

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @loader_path/Frameworks/CrashReporter.framework/Versions/A/CrashReporter
Referenced from: /Applications/1Password 5.app/Contents/Frameworks/HockeySDK.framework/Versions/A/HockeySDK
Reason: image not found

edit: ~ thightower, to remove email address fro privacy reasons.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:1Password 5 (new downloads) crash on opening in Yosemite

GreigAllen

Hey @brighthouse!

We have received your email with your diagnostics report, so you should receive a reply shortly :)

ref: SWY-19262-319

Sela_hemchan

Nothing to say.

Drew_AG

Hi @Sela_hemchan,

Nothing to say.

Well, thanks for letting us know... I think? :lol: But if you do end up having something to say or need help with 1Password at some point, please don't hesitate to contact us - we're always happy to help!