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The version from your site and the version from the App Store

J4N
J4N
Community Member

Can I change my version from your site to the version from the App Store? I finally paid for it!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:icloud-faq, kb:icloud-requires-mac-app-store, kb:icloud-faq

Comments

  • bartola
    bartola
    Community Member
    edited September 2015

    The 3rd solution not mentioned on your website: Provide customers who purchased from your web site with the version from app store! I mean why not? I am a loyal customer who has been buying 1Password and updates since before the app store existed. Why should like customers not be provided with the full-featured version offered on the App store?

  • Hi @J4N & @bartola,

    There isn't a way to migrate users to Apple's Mac App Store version. Apple don't provide this functionality, nor do they have a way of offering a discount to select users like we can when we offer upgrade prices to existing customers. Unfortunately the only way to move from the AgileBits Store version to the Mac App Store one is to repurchase it. Now the only difference between the two is iCloud Sync but for some people this was very important and they were unhappy when we could no longer offer support for iCloud Sync in the AgileBits Store version due to iCloud Drive. For more on all this we do have a page titled I do not see the option to sync with iCloud in 1Password for Mac.

    @J4N: It might be you're saying you have purchased the Mac App Store version and you're asking how to switch from the AgileBits Store version to the Mac App Store one. If that's the case then this page, Switching to the version of 1Password from the Mac App Store. If this is the case I hope this page helps but if it doesn't please do let us know.

This discussion has been closed.