Logins and passwords aren't being saved to dropbox since installing the new android app
Has anyone else had this problem? I have 1password on multiple laptops and my phone, and since I installed the 1password android app, new logins aren't being saved/synced to dropbox.
1Password Version: 5.3.2
Extension Version: Not Provided
OS Version: OSX 10.10 and 10.9, and Android
Sync Type: Dropbox
Referrer: kb-search:sync, kb:dropbox-troubleshooting, kb:check-app-version
Comments
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Hi @Patdog2K1,
I'm sorry you're having some trouble with Dropbox sync! I'm not sure if I understand the exact problem, though: Where are you adding your new Login items - on your Mac or on your Android device? And when you say those Login items "aren't being saved/synced to dropbox" do you mean they don't sync from one device to the other?
If 1Password for Android isn't syncing correctly with Dropbox, but your other devices are all syncing correctly, we can move this discussion to our Android forum to get more help with that version. But if changes to 1Password on your Mac aren't syncing to any of your other devices, please check the sync settings in 1Password on your Mac:
- Open 1Password on your Mac, unlock it if prompted, and go to the menu for 1Password > Preferences.
- Click the Sync tab.
- Does that show your vault is syncing with Dropbox? If not, follow these steps to set up Dropbox sync.
- If Dropbox sync is already enabled, check the file path for the .agilekeychain file. Are your other devices syncing with that same file in the same Dropbox location?
Let us know how it goes, thanks!
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The filepath recommendation fixed it, thanks!
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Awesome, I'm glad that helped solve the problem @Patdog2K1! Thanks for letting us know.
We're always happy to help if you need anything else! :)
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