I have a license for 1password 4 for Mac. Now I see that it says 5 and the trial expired.

dserban

I do not need to pay again. Version 4 is fine for me.
How do I go back to 4?
Thank you!

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb-search:revert to 4, kb:license-requirements

Drew_AG

Hi @dserban,

I'm sorry for any confusion about the Trial Expired message you're seeing. We have information about that here: "Trial Expired" notice (Mac)

1Password 5 is a free update from 1Password 4, so you don't need to go back to a previous version. You simply need to add your license file to version 5 (the same license file is used for version 4 and 5). I was able to find your license information in our system and I had that resent to your email. You can simply click a link in that email to apply the license. If you need more help with that, please take a look at this knowledgebase article: How do I add my license to 1Password?

Hopefully this helps, but please let us know if you need anything else. Thanks! :)

dserban

Thank you!

Done.

Drew_AG

You're very welcome, @dserban! I'm glad that's all taken care of now. We're here for you if you have more questions or run into any problems! :)