iMac not connecting to dropbox
Been concerned about 1Password not sync'ing with MacbookPro through Dropbox. Following you directions . it seems the iMac is not communicating to dropbox. What do I do now?
1Password Version: 5.3
Extension Version: Not Provided
OS Version: OS X 10.10.5
Sync Type: Dropbox
Referrer: kb:keyboard-shortcuts, ug:mac/sync-dropbox, kb:icloud-faq, kb:dropbox-troubleshooting, kb:dropbox-troubleshooting-verify-uploads
Comments
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Hi @drsneed1,
Sorry to hear of your sync troubles! I'd like you to check the sync preferences on each of your Macs.
In the main 1Password app, from the menu bar, select 1Password > Preferences... > Sync. Make sure it's set to sync with Dropbox and that the keychain filepath is the same on both Macs.
Also make sure both Macs are connected to the internet, which may go without saying but is important to check.
If everything looks right and you still can't sync, please send us a Diagnostics Report from each of your Mac computers.
This guide will show you how: https://support.1password.com/diagnostics/mac.html
Attach the Diagnostics Reports to an email message addressed to support+forum@agilebits.com.
Please do not post your Diagnostics Reports in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Reports in our inbox.
You should receive an automated reply to each message from our BitBot assistant with a Support ID number. Please post those numbers here so we can track down the reports and ensure that they are dealt with quickly. :)
Once we see the reports we should be able to better assist you. Thanks very much!
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