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can not save login for https://secure.paychequer.com

anuaimi
anuaimi
Community Member

I'm trying to save my login for the website of the payroll company that my employer uses. While I can save the login, when I try to use it, it does not work. There are 3 fields: company email, employe id / email & password. When I try to use the saved password, 1Password puts the CompanyEmail into the EmployeeID field and leaves the CompanyEmail field blank.

Looking at the HTML, I wonder if the issue is that the form has CompanyEmail named Email and set the type of both CompanyEmail and EmployeeID to be of type email.

Any help would be appreciated


1Password Version: 5.3
Extension Version: 4.4.3.90
OS Version: os x 10.11
Sync Type: dropbox
Referrer: forum-search:paychequer

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @anuaimi,

    I'm sorry your Login item for that site isn't working correctly!

    Thank you for letting us know the URL. I don't have an account there, but I tried entering some random data in those fields and saved a Login item in 1Password, and it fills all three fields correctly for me. What you can do is save a new Login item for that site by following the steps in this knowledgebase article. Does the new Login item work correctly? Let us know how it goes, thanks!

  • anuaimi
    anuaimi
    Community Member

    Worked like a charm. Thanks

  • Thanks for letting us know @anuaimi. If you have any other issues or just questions you know where to find us :smile:

This discussion has been closed.