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iCloud syncing

justinturek
justinturek
Community Member

I've tried all the suggested methods I've read here, but none seem to fix my iCloud syncing issue. I either get an error about "records something or other" or "can't enable iCloud" or "iCloud disabled" or just endless searching which never results in the application finding my information. There are a variety of errors because I'm syncing between a Mac, iPhone, and iPad and getting different errors depending on the OS. I am wondering if there are any options other than just resetting the syncing because that hasn't worked. I can be more specific, if necessary, just figured I'd start with some general information.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Various
Sync Type: iCloud
Referrer: forum-search:syncing

Comments

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @justinturek,

    I'm sorry you're having trouble with iCloud sync on your Mac and iOS devices!

    To figure out what's going on and the best way to get it working again, we'll need to know a few additional details, if you don't mind:

    • What version of Mac OS X are you running on your Mac?
    • What exact version of the 1Password app is installed on your Mac?
    • What version of iOS are you running on your iPhone and iPad?
    • What exact version of 1Password is installed on each iOS device?
    • Where do you have your most up-to-date 1Password information?
    • When did the problem start happening? (Was it working before?)
    • What are the exact/full error messages you get on your Mac, iPhone, and iPad? If possible, it would be great to see screenshots of those errors (and that would save you from having to write out the entire messages ;) ).

    Thanks in advance!

  • justinturek
    justinturek
    Community Member

    Drew,

    Thank you for getting back to me on this! :) I apologize for my delayed response; however, the application started working when I tried again the following day. There must have been some kind of issue with iCloud perhaps. Who knows. Anyway, thanks again! :)

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @justinturek,

    On behalf of Drew, you're welcome. Thank you for following up to let us know it's working again. Glad to hear it! :) Have a great weekend.

This discussion has been closed.