need new clean vault....
About a month I go I needed to wipe my iphone clean. While the app !password came back i was unable to open. I know what the password is - 100% sure - but message continued to say incorrect password. I had been working with Steve Re: [#IPH-28512-695] Re: [AgileBits Support Forum] since Aug 22 but have been unable to open. So I decided to delete and start fresh. I deleted the app and everything I could find on my compueter that was related - and downloaded from the app store again. When i start it up it still asks for my password which it says is incorrect... I like the app and would like to continue using it, but have reached the point of doing something else unless someone can guide me throuh the process of starting over.
Also just now followed instructions to get a new one on your site and went to Container but dont see “2BUA8C4S2C.com.agilebits.onepassword-osx-helper”
Stuart
1Password Version: 5.3.2
Extension Version: Not Provided
OS Version: 10.10.5
Sync Type: dropbox
Referrer: kb:starting-over, kb:check-app-version, kb:starting-over
Comments
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@stuzaro Let's continue this via email as that is where we have been talking with out about it. Closing this thread as I will reply via email.
ref: IPH-28512-695
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