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HELP! I bought 1Password months ago and very promptly forgot the password. I have tried your inser

pumehanalindsey
pumehanalindsey
Community Member

HELP! I bought 1Password months ago and very promptly forgot the password. I have tried your instructions to create a new vault but the login page seems to have a cursor with its own agenda and won't let me sign up a new vault. How do i get to use this software. I must have it before i go mad!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:mac/new-computer-elsewhere, ug:mac/new-computer, ug:mac/, ug:mac/create-a-new-vault, kb:strong-master-password

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited September 2015

    Are you prepared to start fresh from scratch? There actually isn't much choice in the matter, if you have truly forgotten your master password. There is no back door; the only way into the vault is to supply the master password.

    Given that, I suggest you follow the instructions on How do I start over with an empty vault?

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @pumehanalindsey,

    hawkmoth is spot-on. Let us know if you run into any trouble with those instructions. And here's an article to help you come up with a strong, memorable Master Password this time around:

    Toward Better Master Passwords

This discussion has been closed.