there is no option to wifi sync from mac to android.

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edmund_symonds
edmund_symonds
Community Member
edited September 2015 in Mac

I am trying to sync over wifi from mac (yosemite) to android (google nexus 5, latest OS) but there is no option in 1password mac to sync to android. Android can't find mac. Both on same wifi, reset both wifi on devices and re-started at same time, latest 1password.

WTF is happening? it appears to be on teh mac side, why no android option for wifi sync as per all the manuals etc online?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:wifi sync mac to android

Comments

  • Hi @edmund_symonds. Sorry to hear about the trouble you're having configuring WiFi sync between your Mac and Android device. I'll be happy to help out here. :)

    Sync between these devices is indeed compatible. The issue in the screenshot you sent has been resolved in a recent Mac beta version, and should be released in a stable update soon. The latest beta versions now refer to running a WiFi server from this Mac to both iOS and Android devices.

    it appears to be on teh mac side, why no android option for wifi sync as per all the manuals etc online?

    I'm not quite sure what you mean by this. Are you not seeing the option to configure WiFi sync on your Android? If not, have you already configured sync with another solution? 1Password 4 for Android allows you to select your data folder from any path, but once you have selected the path, it does not allow you to change it without resetting the application. So if you decide to move your 1Password data folder to a different location after setting up 1Password for Android, you will need to reset all of 1Password's settings to set the new data location. This is the only way to set the new path at the moment.

    However, if the app has already been reset, or if this is a fresh install, you should see the option to configure sync using WiFi after selecting "I've used 1Password before."

    If you've gotten that far, and are having trouble getting the devices to "see" each other, can you let us know if you have any antivirus software installed on either device? If you have the OS X Firewall enabled on your Mac, can you verify that it is not set to "Block all incoming connections," and that it is configured according to these instructions?

    Let us know what you find out! Thanks!

  • edmund_symonds
    edmund_symonds
    Community Member
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    thanks peri, you hit it in the top part....the second half i was just trying to explain where i think the problem was emanating from (ie. software problem from teh mac, not form the phone).

    I'm on a trial version, I can't really decide whether to persist with this if the program doesn't work. ie. I can't access my one password generated logins on my phone ---> i can't access the program

    when will this be fixed?

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @edmund_symonds: We can't fix Wi-Fi for you since it depends entirely on your network configuration to allow traffic to get through so your data can sync. But we can absolutely help you troubleshoot!

    It is important to remember that there is a lot that can go wrong with Wi-Fi in general (as I am sure we all know from experience!) It depends on every link in the chain, and the weakest can always cause it to break. I know you've tried some of these steps already, but I want to make sure that we account for every point of failure this time. Please try each of the following:

    1. Reset device Wi-Fi (both devices)
    2. Restart OS (both devices)
    3. Soft-reset router (if possible)
    4. Hard-reset router
    5. Reset sync settings (both devices)
    6. Forget the Wi-Fi network and reconnect
    7. Disable software firewall
    8. Disable security software
    9. If security or firewall software turns out to be the issue, turning it back on and setting an exception for the traffic may work, provided that is an option.*

    *You'll need to open UDP port 5353 for both outbound and inbound traffic, which is the port that Bonjour (Apple's zeroconfig implementation) uses for connecting available services on the network.

    Keep in mind that you may need to set this up in your router as well if it is blocking traffic, but generally that won't be the case.

    You can also set up an ad-hoc connection to eliminate the router as the problem:

    How to create an ad-hoc wireless network

    OS X Firewall: https://support.apple.com/kb/PH18635

    And finally, if your Wi-Fi setup is simply not conducive to syncing, you can always use Dropbox Sync instead, which tends to work better since they handle all the heavy lifting, rather than depending on your network configuration. Please let me know what you find. I look forward to hearing back from you! :)

  • edmund_symonds
    edmund_symonds
    Community Member
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    brenty, thanks for you comment.

    However, I'm not sure you understood the problem. It has nothign to do with wi-fi troubleshooting, and everything to do with the fact there is no option with the program to select a wifi sync in teh first place.

    please review my screendump, and contrast that with 1password screen dump for wifi sync instructions...and you will see, that there is a software fault. As confirmed by the frist tech response.

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @edmund_symonds: Yes, I see that. It sounds like you're referring to the lack of the word "Android" in 1Password Preferences > Wi-Fi Server in the version you're using. This is irrelevant, as 1Password for Mac doesn't care who's connecting to it, so long as the correct Secret is provided and the protocols are observed — both of which are now supported in 1Password for Android.

    Now, if you're not seeing a Wi-Fi Sync option in 1Password for Android, that's an entirely different matter for another category of the forums. But since you've posted in the Mac category and included a screenshot of 1Password for Mac, we're understandably coming at it from that angle.

    Which brings me back around to my previous post: if your devices still aren't able to 'see' each other and communicate after following peri's suggestions, there's a network issue which needs to be addressed. I apologize for the confusion, but please do not dismiss my instructions out of hand solely on the basis of a superficial difference in the user interface. 1Password for Mac still very much supports Wi-Fi Sync! :pirate:

  • peri
    edited September 2015
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    To add to what brenty said, if you have already configured sync with another sync solution, you'll need to reset the app in order to sync with WiFi. Please keep in mind that this will delete all data from your Android device, so please make sure to securely copy any items you've recently added on Android that have not synced over to another device or Dropbox.

    Once your sure all of your data is safe and sound in Dropbox or on another device, you can reset the app. Here's how:

    • Go into your device Settings > Apps > 1Password and tap "Clear data"

    You can now launch 1Password on your Android device configure WiFi sync. Please let us know if that does the trick!

  • edmund_symonds
    edmund_symonds
    Community Member
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    Well, this all doesn't work. I'm not too sure how the Mac version not having android as an option can't affect the mac letting the android see it, but i'll leave that up to you...all I know is, what is in the manual does not match the software. It says ios only, nothing about android.

    Overall...extremely disappointed to take the time to trial this product, setup and then not be able to use on the mobile device. And, it's stuffed all my passwords now, the trial has ended and I will have to go and reset oll the passwords from scratch.

    I note teh suggestion for dropbox, but I don't use it...google drive is for me, which I note it isn't for 1password.

    Frankly, I give up.

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    I'm not too sure how the Mac version not having android as an option can't affect the mac letting the android see it, but i'll leave that up to you...

    @edmund_symonds: Sorry for the confusion! The only thing that determines whether or not your devices can see each other on the network is Bonjour. So long as nothing is blocking it, your devices will be able to find each other and communicate.

    And significantly, there is no Wi-Fi Sync option for iOS or Android. The server (in 1Password for Mac) is either running or it isn't. What you're referring to is simply display text in the app which predates the release of Wi-Fi Sync in 1Password for Android. As much as it may be confusing to not have "Android" specifically mentioned in 1Password for Mac Preferences > Wi-Fi Sever, it would have been even more confusing if we had put that text in there back when it was technically impossible for 1Password for Android to Wi-Fi Sync in the first place.

    This text is updated in or newest releases of 1Password for Mac, currently in beta (I'm running 5.4.BETA-42), but otherwise the beta and stable versions (which you're using) are identical in regards to Wi-Fi Sync. Again, we've merely updated the display text to reflect the addition of Wi-Fi Sync to 1Password for Android.

    Overall...extremely disappointed to take the time to trial this product, setup and then not be able to use on the mobile device. And, it's stuffed all my passwords now, the trial has ended and I will have to go and reset oll the passwords from scratch.

    I'm sorry to hear that. To be clear, you don't have to reset any passwords. You can export your data, or simply continue accessing it in 1Password after the trial. You will only not be able to create or edit items once the trial is ended, though all of your data will remain accessible and usable.

    I note teh suggestion for dropbox, but I don't use it...google drive is for me, which I note it isn't for 1password.

    That's entirely up to you. But it's important to note that Wi-Fi Sync depends entirely on your network environment to be able to transfer your data. Wi-Fi Sync allows you to have control over your data, but at the same time you need to take control of your network settings and ensure that everything is configured properly to allow it to work (which is why I offered troubleshooting steps above). And while we can point you in the right direction, we can't actually resolve network issues for you. Not being dependent on a cloud service gives you power, but "With great power comes great responsibility," after all!

    However, I will add that your 1Password data is end-to-end encrypted, so 1Password simply doesn't depend on the sync service to protect your data. 1Password is secure by design, not by chance.

    I'm sorry for not being clearer earlier. I was trying to help you get up-and-syncing. But I hope that this answers your questions more thoroughly. Be sure to let me know if you have others!

This discussion has been closed.