Having the same problem when attempting to sync between iphone and surface pro 3. Any suggestions?
Using ios 9.0 Windows 10 and 1password 6.0.
1Password Version: 6.0
Extension Version: Not Provided
OS Version: windows 10
Sync Type: wifi
Referrer: kb:wifi-error-7027
Comments
-
Can you explain more about the problem, what happened when you try to sync via Wi-Fi?
Also, make sure your devices and Surface Pro are showing the same time/date or the sync won't work if one of them is off by several seconds.
0 -
The time and date correspond exactly on both the iphone and SP3. The SP3 recognizes the attempt to sync and the "secret" corresponds on both devices. Wifi sync is activated and the error code 7027 states "attempted to sync with a different vault than originally configured."
No additional or different vaults have been added. The only change is updated software for the devices and 1password updates.
Thank you.
0 -
So, you were able to sync just fine via Wi-Fi before the 1Password and iOS updates on the iOS devices? You didn't reinstall 1Password at all, right?
It seems 1Password is saying your vault has changed, that shouldn't be the case.
Could you reproduce the problem on the PC and then generate a 1Password diagnostic report, so we can see what the Wi-Fi subsystem is saying to 1Password. Please use this guide to generate a diagnostic report to email to us and, in the email, also include the link to this thread along with your forum username.
Let us know here when you've sent it, so we can look for it, and confirm we got the email.
0
