Second pc setup

MikeW4150

Purchased 1Password today. It worked fine on my Windows 10 desktop but l keep getting an error when I try to use the same KEY on my Windows 7 laptop

MikeT

Hi @MikeW4150,

Can you tell us what the error says?

Are you using the same 1Password version on Windows 7? It should be 1Password 4 for Windows on both computers.

In addition, do you have an anti-malware solution that could interfere with the network connections? If yes, try to disable it temporarily on the laptop and then try registering the key again.

MikeW4150

I reloaded the software from the link in the email and applied the KEY, it worked this time. Thanks for the advice.

MikeT

I'm glad you got it working and you're welcome.