I purchased 1Password via Agilebits and haven't been sent a licence. Can you help?
My 1Password is telling me my trial has expired and so I can't update or sync to my iphone5. I'm unsure which email address I used to register as it was a long time ago when I purchased 1Password via Agilebits. I have tried numerous times with numerous email addresses to retrieve my license but had no reply/success. Can you help?
1Password Version: 5.3.2
Extension Version: 4.4.3
OS Version: 10.10.5
Sync Type: Not Provided
Referrer: kb:license-file-faq
Comments
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Hello @scott_richmond,
I think the best course of action is if you could email us please at support+licenses@agilebits.com. In the email could you supply a quick explanation, even just a copy of the post above is fine and the following information.
- Your full name as you would have provided at the time of purchase.
- Your physical address as you would have provided at the time of purchase.
- Any and all email addresses you would like us to try searching for.
Between those pieces of information we should be able to locate any licence that belongs to you and help you get this resolved :smile:
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