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License question

marinaborker
marinaborker
Community Member

I originally got my license through my work (a multi-license) but my boss has since shuttered the business, can I migrate my personal password info into to a new license? I am getting a new computer and want to make absolutely sure I have my passwords- I rely on 1p!

Comments

  • Hello @marinaborker,

    Am I understanding correctly, you intend to purchase a new licence and your concern is if your vault can be moved over?

    The answer is yes, your vault or vaults are completely independent of the licensing and the two are not tied together in any way.

    What we can do is we can help copy over the support folder from the old machine to the new one if you like and that way it will simply continue where it left off. It will contain all of your vaults and all of the current backups. To help we'd just need little information to make sure we give you the correct information.

    Will you be moving from 1Password 3 for Mac or 1Password 4/5? If you're getting a new Mac it seems safe to assume you'll be moving to 1Password 5 so we know the target version so all we really need is the current version to give accurate steps :smile:

    Does that help reassure in regards to the intended migration?

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