The 1Password Community forums are in read-only mode from Jan 28th - Feb 4th, 2025. Find out more.

I am running 1password 5.3 on my laptop and 3.8.22 on my Mac. The Mac says "you are up to date".

duanedowell
duanedowell
Community Member
in Mac

How do I get 1password 5.3 on my Mac?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:upgrade-license, kb:check-app-version

Comments

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @duanedowell,

    1Password 5 requires OS X 10.10 Yosemite. What version of OS X is that machine running?

  • duanedowell
    duanedowell
    Community Member

    OS X Yosemite 10.10.5

  • Vee_AG
    Vee_AG
    1Password Alumni
    edited September 2015

    Thanks, @duanedowell.

    You can download 1Password 5 for Mac from our downloads page.

    I searched our sales records for licenses registered to your email address, and I found that you have multiple valid v5 licenses. Most people only need one (which can be shared with their family), so I refunded the most recently purchased one and sent your active licenses to you in a separate email. In that email, under the heading "1Password 5 for Mac," you should see a link that says "Click here to Apply Your 1Password License." After you download and set up 1Password 5, click that link. It will open a page in your default browser which automatically downloads and applies your license to 1Password. Additionally, your license file will be stored within 1Password in the Software Licenses category for future reference.

    Let us know if you have any further questions! :)

This discussion has been closed.