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I have no clue on what the "h" is going on with my account.

fleurbrown1
fleurbrown1
Community Member
in Mac

Evidently I do not have an understanding of what goes with Password.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:remove-multiple-apps

Comments

  • fleurbrown1
    fleurbrown1
    Community Member

    Do I wait for God to respond to my question?

  • fleurbrown1
    fleurbrown1
    Community Member

    I'd like a non-edited response to my question. How do you REACH out to understand what goes?

  • fleurbrown1
    fleurbrown1
    Community Member

    I've NEVER received anything but this kind of "information" which is NOT self explanatory so why bother offering a service that doesn't make sense? I have NO idea of the answers to the below questions - do I, if nothing has ever been explained.

    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Sync Type: Not Provided
    Referrer: forum-search:What good does it do to type questions and get no answers?

  • fleurbrown1
    fleurbrown1
    Community Member

    At this point, I think it's probably to my benefit to just get this s/w off my computer.

  • hawkmoth
    hawkmoth
    Community Member
    edited September 2015

    You haven't referenced your unaswered questions. Although it is possible your questions have been overlooked, the would be extremely rare in my experience. How long did you wait before you gave up?

    Edit: Well, I reviewed you last post, and it also contains no information about what kind of information you require. And you posted a second time within the same minute expressing exasperation that you had no answer. This is forum bulletin board, not a chat client. If you'll explain what information you need, I am sure someone will be along to help you. You will need to help others help you.

  • thightower
    thightower
    Community Member
    edited September 2015

    @fluerbrown1

    It looks like the staff replied to you back in May https://discussions.agilebits.com/discussion/40868/renewed-subscription-not-being-acknowledged-how-to-have-it-allow-editing#latest

    Is this the same issue ?

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @fleurbrown1,

    I'm sorry to hear you're having trouble with 1Password. We're here to help!

    What seems to be the trouble? If you can describe the issue you're having in a bit more detail, and let us know which version(s) of 1Password you're using (e.g. 1Password 5 for Mac, 1Password 6 for iOS, etc) we'll be happy to answer your questions here.

    Otherwise, if you're looking for a general introduction to 1Password, you may find our user guides helpful, as well as our searchable support site:

    https://support.1password.com/

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Greetings @fleurbrown1,

    I've merged the two threads you created yesterday as I'm assuming they relate to the same issue.

    You've stressed your unhappiness but as of yet we know nothing of what the issue is. We are all here to help but unless we know what the problem is it will be remarkably difficult to assist.

    If you can describe the problem we will help troubleshoot the difficulties you're experiencing.

    Now these are forums and there will very likely be a delay before we can respond. This is more true at the moment than in recent time as we're experiencing a spike in support queries. We will review every question but we move from oldest to newest so that those that have been waiting the longest are contacted next. We don't ignore any thread though and we will respond.

    We look forward to understanding your issue in more depth and helping you resolve it.

This discussion has been closed.