I upgraded a while ago from 4 to 5 with a family license.
And yesterday, in a hurry, my wife upgraded as well instead of using the family license. (i.e., we paid twice for the upgrade). Is there an easy way to fix this? (It's all our fault, but I'm hoping...)
Comments
-
I would send the staff the purchase details, and any identifying info to support+licenses@agilebits.com Include a link to this topic requesting the refund.
You will receive an automated response via email w/ a reference number. Please post that number here when it is received.
0 -
Hello @ddauerbach,
It looks like you've already been in contact with somebody from our team and have your refund processed :smile:
As this seems to be resolved I'm going to close this thread but if you have any questions or issues in the future don't hesitate to post!
ref: ZWR-31838-573
0
