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Use of shift key out with One Password calls up One Password app

Miskwabi
Miskwabi
Community Member

When I use the shift key on my computer while typing a letter or text will call up the "one Password" app. I can get around this problem by using the caps lock function.
What am I doing wrong?


1Password Version: 5
Extension Version: 5.3.2
OS Version: osX 10.10.5
Sync Type: icloud and drop box
Referrer: forum-search:use of shift key out with one password calls up one password app, why

Comments

  • Miskwabi
    Miskwabi
    Community Member

    Can't find your solution. Where do I look for help

  • Miskwabi
    Miskwabi
    Community Member

    what is "Body is required"?

  • Miskwabi
    Miskwabi
    Community Member
  • Miskwabi
    Miskwabi
    Community Member

    often when I use the shift key while typing text "One Password" log in app will appear. What should I do?

  • Vee_AG
    Vee_AG
    1Password Alumni

    Hi @Miskwabi,

    First I'd like to apologize for the delay in answering you here. We're experiencing a spike in support requests, and we answer forum posts from oldest to newest, and unfortunately when you add a new comment in the thread, it bumps it up to the newest, thus taking longer for us to get to it. Sorry!

    Now, as to your question, it sounds like you may have inadvertently enabled Shift as a keyboard shortcut. You can check (and change) this in your 1Password General Preferences. Does this help?

This discussion has been closed.