I've enabled iCloud but it still doesn't show up in my sync preferences

scottmkennedy

All I get is Drop box and folder showing up on my Mac.

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1Password Version: 5.3.2
Extension Version: 4.4.3
OS Version: 10.10.5
Sync Type: iCloud
Referrer: ug:ios/sync-with-icloud, kb:icloud-troubleshooting, kb:icloud-enable-in-system-preferences

scottmkennedy

I did buy this from the apple app store

hawkmoth

Did you ever have a trial version from the AgileBits web store installed? It sounds like you are running that version. Is it possible you have two versions on your machine? You can tell by going to the Applecations folder and looking for 1Password. The version from the Mac App Store will be named 1Password.app. The one from AgileBits is 1Password 5.app. Are both of those there? Let us know and we'll go from there.

Vee_AG

Hi @scottmkennedy,

As hawkmoth correctly pointed out, you are most likely looking at the AgileBits Store version of 1Password 5 for Mac. To use iCloud sync, you'll need to download it directly from the Mac App Store; you should be able to find it in the Purchases tab of the Mac App Store. And here's a guide to migrating your data from one version to the other:

Switching to the version of 1Password from the Mac App Store

We're here to help if you have any other questions! :)

scottmkennedy

Thanks for this. Worked perfectly. You guys rock!

Vee_AG

Aw, thanks @scottmkennedy! We're happy to help. Rock on!