i bought a bundle license for 2 mac's One works but mine now says my trial expired
I bought a bundle for both of us and it was wonderful. Then about 2 months ago, mine said trial expired.
I looked on the second computer which is with my daughter at college and it says: 1 password 5, version 5.3.2 ( 532001) Agile Web store, Lovingly crafted by AgileBits in...
1Password Version: 5.3.2
Extension Version: 532001
OS Version: osx yosemite 10.10.5
Sync Type: iCloud
Referrer: kb-search:group license, kb:bundle-license
Comments
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Hi @kelley_jenn,
I tried looking for you in our records but if you purchased 1Password directly from us then I'm assuming it was using a different email address. If you purchased from us you should have received an email with steps on how to register the purchase using the licence file. This page, How do I add my license to 1Password? should help and it even include a form for requesting your licence files again if needed. Does this help at all?
If you purchased 1Password from Apple's Mac App Store it's a different matter. Any purchase through the Mac App Store is tied to your Apple ID and you're actually running the wrong copy of 1Password as you need to download from with the Mac App Store.
Once we know where you purchased and if you're still struggling we can try and tailor the instructions for your situation :smile:
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