My 1password icon has disappeared on both my mac desktop and in my finder folder... help

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fionarugg
fionarugg
Community Member

Literally it was there yesterday and today it is gone. Please help me.


1Password Version: 5.3.2
Extension Version: Not Provided
OS Version: OS.X.10.10.5
Sync Type: icloud
Referrer: forum-search:My 1password icon has disappeared on both my mac desktop and in my finder folder... help

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  • Stephen_C
    Stephen_C
    Community Member
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    If you look in your Applications folder is the 1Password 5.app there? If not, is it in your Trash?

    Stephen

  • littlebobbytables
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    Hi @fionarugg,

    Applications shouldn't just disappear like that but as long as it is only the actual application that is missing then downloading a fresh copy from our AgileBits Download page would be enough. Now as I say, applications don't just disappear so I wish I could say with confidence that your vault is fine but I can't say. We'll know based on what happens when you download and launch a fresh copy of 1Password. If your data is still present the new copy of the application will simply use it as the application and the support files are separate. Please let us know how you get along.

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