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1Password 5 not syncing with iCloud on Mac

ags
ags
Community Member

hello!

I have followed all the troubleshooting tips for icloud and still cannot get the data to sync. When I go into preferences, the primary vault can only be synced with 'none', 'dropbox' or 'folder'. When I go into my iCloud drive preferences, 1Password does not appear.


1Password Version: 5
Extension Version: Not Provided
OS Version: 10.10.5
Sync Type: Not Provided
Referrer: ug:mac/sync-icloud, kb:icloud-not-available, kb:icloud-enable-in-system-preferences, kb:icloud-troubleshooting, kb:icloud-troubleshooting-reset-cloud-data

Comments

  • Hey @ags! Where did you purchase 1Password? You may have gotten it at the AgileBits store version of 1Password, rather than the Mac App Store version. The former includes everything but iCloud support due to a recent change made by Apple to the iCloud architecture.

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @ags,

    I'm sorry for any confusion about iCloud sync! Penderworth is correct - if you don't have the iCloud sync option, it sounds like you're using the AgileBits Store version of 1Password for Mac, which is unable to sync with iCloud. We have more information in these knowledgebase articles:

    Have you purchased a license for the AgileBits Store version of 1Password for Mac? If not, and if you want to use iCloud sync, you can switch to the Mac App Store version.

    On the other hand, have you considered using Dropbox sync? It's also a great sync option, and it's how many of us here sync our 1Password data. 1Password is secure by design and your 1Password data is end-to-end encrypted, so with regard to security there's no difference between syncing 1Password data with Dropbox or iCloud. 1Password simply doesn't depend on the security of either to protect your data.

    Dropbox also has the advantage that it can be used to share vaults with friends, family, and co-workers, whereas it's not currently possible to share anything between iCloud accounts. And it's the only single sync solution that works across all 1Password platforms: Mac, Windows, iOS, and Android.

    If you have more questions about that, please let us know. Thanks! :)

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