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MIni 1 Password always shows at top "trial has expired Order" It is not expired. How do I correct?

Rocky
Rocky
Community Member


1Password Version: 5.01
Extension Version: 4.4.2
OS Version: Yosemite 10.10.5
Sync Type: Dropbox
Referrer: forum-search:MIni 1 Password always shows at top "trial has expired Order" It is not expired. How do I correct?

Comments

  • Stephen_C
    Stephen_C
    Community Member

    Please see if this knowledge base article helps:

    “Trial Expired” notice (Mac)

    Stephen

  • Drew_AG
    Drew_AG
    1Password Alumni

    Hi @Rocky,

    Did the article from Stephen's reply help? I was able to find your license in our system and resent it to your email, so you can use a link in that email to apply your license file if necessary.

    If you're still having trouble with that, please make sure you've installed any available updates for 1Password. Your message indicated you're using version 5.0.1 which was released almost a year ago. The latest version of the AgileBits Store version of 1Password for Mac is 5.3.2. From the main 1Password app, go to the menu for 1Password > Check for Updates.

    Please let us know if you're still having trouble - we're here for you! :)

This discussion has been closed.