Problem with date

chira

Hi,

I'm using buddhist calendar with my mac. I cannot add date to any date field. Please see the example below.

Would you please help me solve this problem?

Thank,
Chira

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1Password Version: 5.3 (530029)
Extension Version: Not Provided
OS Version: OS X 10.10.5
Sync Type: iCloud

littlebobbytables

Hi @chira,

I'm running the 5.3 in 10.10.5 just like you are but unfortunately I'm struggling to reproduce this issue. I did notice that yours goes dd/mm/y while mine shows the more normal dd/mm/yyyy and I can't explain that. Have you made any custom alterations to how dates are displayed beyond simply changing the calendar from Gregorian to Buddhist? The only other thing I can think to suggest is to see if the issue persists after a reboot. Please do keep us updated as clearly there is a problem but at the moment it isn't clear how to recreate.

chira

Hi @littlebobbytables,

This is my Language & Region configuration.

When I change calendar to Gregorian the problem gone.

Regards,
Chira

eva_s

Hi @chira,

I tried changing my region to Thailand and my calendar to Buddhist and I still wasn't able to replicate your issue. I'd like to ask you to create a Diagnostics Report from your Mac so I can take a look at your configuration and see if I can figure out why you cannot select a date. You will find instructions below:

https://support.1password.com/diagnostics/mac.html

Then attach the entire file to an email to us: support+forum@agilebits.com

Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

A short note here once you've sent the Report in will help us to keep an eye out for it. :)

Once we see the report we should be able to better assist you. Thanks in advance!

chira

Hi @eva_s,

I have just send the diagnostics report to support+forum@agilebits.com.
Thank you for your help. :chuffed:

Regards,
Chira

Drew_AG

Thanks @chira! We received your Diagnostics Report, and someone will get back to you as soon as possible with more information. We'll keep the conversation going directly via email to avoid complicating things between here and there. If you need help with anything else, please feel free to start a new topic and we'll be happy to help you out! :)

ref: HJC-95664-429