I have a login in 1Password 5.3.2 that crashes 1PW every time I highlight it when 1PW is opened
I have a login in 1Password 5.3.2 that crashes 1PW every time I highlight it when 1PW is opened (Mac OS 10.10.5). I need to delete the login but, as I've said, as soon as I highlight it to delete it 1 PW crashes. What do I do?
1Password Version: 5.3.2
Extension Version: Not Provided
OS Version: Mac OS 10.10.5
Sync Type: dropbox
Referrer: forum-search:1Password crashing Mac OS
Comments
-
Hey @pbeardsl! With something like crashing, I would recommend sending a diagnostics report to the AgileBits staff, as they will most likely ask you to do that anyway. Here's how. Make sure to email it to them at support+mac@agilebits.com. Please do not post it here. Make sure to send along a link to this thread and your forum handle (which in this case is your email). That should give them the tools to tackle this. :)
0 -
@pbeardsl: Indeed, diagnostics may be a good idea, but be sure to try installing a fresh copy of 1Password from the AgileBits site and restart your Mac first. Sometimes it's a simple hiccup that can be solved just as easily — especially since I've never heard of selecting an item causing a crash before. And then if the problem persists go ahead and send those diagnostics as penderworth suggested so we can get this sorted out for you! :)
0
