I'm so frustrated!!

Options
Janeturnip1
Janeturnip1
Community Member
in Mac

Please help me get rid of the message that my trial has expired. I've had 1Password for years. Help! This is my second message.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: kb:license-file-faq

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited September 2015
    Options

    Do let us know what version of 1Password you last paid for and also the version that is giving you this message. Could you last have bought a license for version 3 and are now running version 5?

  • Vee_AG
    Vee_AG
    1Password Alumni
    Options

    Hi @Janeturnip1,

    You may just need to apply your license to the app. This article should give some insight into the situation:

    “Trial Expired” notice (Mac)

    Otherwise, the answers that hawkmoth asked for will help us give you more accurate advice.

This discussion has been closed.