1Password 5.3 not working with El Capitan 10.11.1

Cyclobob

Since installing the Mac OS X update, 1 Password launches, but no windows come up. No logon window, no browser windows etc. Rebooted, re-installed 1Password etc but no joy.

---

1Password Version: 1.5.3
Extension Version: 4.4.3.90
OS Version: OSX 10.11.1
Sync Type: dropbox
Referrer: forum-search:el capitan

Jacob

Hey @Cyclobob! This just happened to one of my friends and it ended up being caused by the app not being in the Applications folder. Could you double-check that your 1Password app is located in the /Applications folder?

AGAlumB

@Cyclobob: And after verifying (moving if necessary) that 1Password is in the Applications folder, be sure to restart your Mac as well so that OS X can relaunch mini on boot in its new location.

If you're still having trouble, be sure to let us know the exact OS and 1Password versions you're using (those seem a bit off) and any errors or behaviour you see so we can figure out the best plan of action.

The more information you can give, the better. Thanks in advance! :)

Cyclobob

Hi All, thanks, I fixed it. Complete uninstall, remove every scrap of 1 Password then reinstall reboot and all seems OK.

Bob

Drew_AG

@Cyclobob, I'm glad you were able to solve the problem, thanks for letting us know how it worked out for you!

We're always glad to help, so please let us know if you need anything else. :)

NovaScotian

After I upgraded to 10.11.1 this afternoon, the 1P daemon wouldn't start -- crashed every try after the reboot -- so 1P wouldn't start either. Simply downloading a fresh copy from the site and dragging it to the Applications Folder over the previously installed version (same number) solved the problem, all well now. No need to do a complete uninstall.

AGAlumB

Excellent! Thanks for the update. I'm glad to hear that it's working after downloading a fresh copy of the app. It sounds like you could be all set, but be sure to reach out if you need anything else. Cheers! :)