why can't i access 1password. i never had a problem for years.

I get a window offering to set up a new account or allowing me to access existing files


1Password Version: 3.8.21
Extension Version: Not Provided
OS Version: OSX10.9.5
Sync Type: iCloud
Referrer: forum-search:i can no longer access 1password after using it on my computer for several years

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @magicdan2_verizon,

    Let's see if we can discover the cause and get this sorted for you :smile:

    So it might end up being a red herring but I'm curious. You've posted in the 1Password 3 for Mac forums and you've definitely reported a version number consistent with that. The curiosity is you say you're syncing via iCloud and 1Password 3 for Mac doesn't offer iCloud Sync. Now 1Password 4 which is compatible with OS X 10.9 can sync to the old iCloud (opposed to the newer iCloud Drive) so I'm just wondering if iCloud is a clue as to what might have happened or a smokescreen to the real issue.

    Can I also ask, have you installed or removed anything recently or has the Mac complained of any errors?

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