1Password mini icon needs to be re-placed after closing Firefox

KingBob

Using Firefox 40.0.3 with 1Password 5 v 5.3.2 and OS X 10.10.5 Yosimite.

Every time I close Firefox and re-open, the 1Password mini menu bar icon disappears and has to be replaced in the menu bar.

Extremely frustrating and makes me want to ditch 1Password for something else.

Thanks

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Stephen_C

This is an unusual problem. Please tell us the 1Password Browser Extension version that you're using.

It's possible there may be a problem with your Firefox profile or a conflict with some other extension. If you've not rebooted recently I'd be inclined to do so just to see if that solves the problem. Otherwise you could try disabling all other extensions and see if that solves the problem (then re-enabling them one by one to see which one causes the problem). You may also want to try creating a fresh Firefox profile and initially adding only the 1P extension to see if that works.

(I'm running Firefox 41.0.1 with 1P5.4.BETA-42 and the 4.4.3.b2 1P extension with no problems. I suspect though it's not a matter of using the betas but some other problem that you have along the lines I've mentioned.)

Stephen

KingBob

Thanks Stephen: I believe the problem relates to the positioning of the icon. I added another icon to the right of the 1Password (a RSS icon) and now it maintains when closed and opened. It may also be that the icon needs to be to the left of the "I" separation bar on the menu. Regardless, it works for now and hopefully this will help someone else down the line. W.

Vee_AG

Hi @KingBob,

Thanks for that extra information. Glad to hear it's staying put now.

We'll be here for you if anything else comes up! Cheers. :)