Can I get additional help solving the error "failed to connect to 1Password mini"?

icgood

I recently updated to OS X El Capitan. Since then, I have not been able to open 1Password, saying "failure to connect to 1Password mini". I followed the instructions to fix this issue, but it is still happening. I need additional assistance getting this working again.

One of the pages suggests that it may cause problems if Time Machine runs while 1Password is running. I did run Time Machine before upgrading to El Capitan. However, my settings are supposed to prevent the /Applications directory from being backed up.

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1Password Version: 5.3.2
Extension Version: Not Provided
OS Version: 10.11.0
Sync Type: Dropbox
Referrer: kb:error-connect-to-mini, kb:remove-multiple-apps, kb:error-connect-to-mini

Jacob

Hey @icgood! I'm sorry you are having trouble opening 1Password after upgrading to Mac OS X 10.11. Could you try the following to see if things get running again?

1. Open the Terminal app (found in your Mac’s Applications folder under Utilities, or with a Spotlight search).
2. Copy this single line command, then paste it into the Terminal window you just opened:
   xattr -d -r -s com.apple.quarantine '/Applications/1Password 5.app'
3. Tap the return key to run that command.
4. Open 1Password 5 app.

Let me know if that helps! :)

antone

No-the "wheel" just goes round and then a popup says that" ipassword failed to connect to ipassword mine "although ive stopped all ipassword minis.

Jacob

@antone Could you try quitting the 1Password app and trying the instructions in my post above once more?

antone

Hi-No-same result. I uninstalled all ipasswords and this version is a Download from you site, but it just won't open.

icgood

@penderworth That worked for me, thanks!!

antone

Hi-I just downloaded it again, uninstalled the previous version and all is working again !!Z

Many thanks for your quick response and help,

Regards,

Anthony

Jacob

@icgood @antone So glad to hear you guys got things up and running. :) We're always here and happy to help, so feel free to pop in whenever you need something.